My stay at Arcade Hotel Istanbul was good, with a perfect location just steps from the metro and numerous shops and restaurants. The cozy, artistic room made me feel right at home, and I particularly loved the excellent shower facilities. However, I did find the family connected room lacked a view, which was a bit disappointing.
Rooms
8.0
I really appreciated the elegant design and comfortable bed in my room, plus the unique decor created a cozy atmosphere. However, some family rooms didn’t have windows, which could be a drawback for those seeking natural light.
Service
9.0
The staff at Arcade Hotel were incredibly warm and welcoming. I had a nice interaction with the manager who loaned me his spare metro card and arranged a taxi to the airport when I was running late. Their responsiveness really made my stay enjoyable.
Location
10.0
The location is fantastic! It's just a two-minute walk to the metro, making it easy to explore the city. Being in the upscale Nişantaşı area, I had access to great cafes, shopping, and main attractions.
Dining
8.0
I enjoyed the breakfast offered, which had a good variety and set me up nicely for the day ahead. The food quality was impressive, and I found the dining atmosphere pleasant.
Facilities
8.0
The hotel provided several useful facilities, including room service and a helpful shuttle service to the airport, which I found particularly beneficial during my stay.
Andrew
United Kingdom,
March
2025
6.2/10
I had a great time at Arcade Hotel Istanbul. The location was fantastic, as it was within easy walking distance to Taksim Square and close to the metro station. The staff were incredibly friendly and helpful, which made my stay even more enjoyable. Although there was a minor downside with the lack of views from my room, the comfort and cleanliness of the accommodations more than compensated for it.
Rooms
9.0
My room was absolutely clean and tidy, and the beds were incredibly comfortable, which I appreciated after a long day of exploring. Even though my room was street-facing with no views, the decor and ambiance were cozy and charming.
Service
10.0
The staff were responsive and provided excellent assistance throughout my stay. They seemed genuinely happy to welcome English-speaking tourists and went above and beyond to ensure I had everything I needed.
Location
9.0
Located in Nisantasi, a vibrant shopping area, I found it perfect for accessing restaurants and boutiques. Being just a stone's throw from the metro made getting around the city very convenient.
Dining
7.0
I enjoyed the breakfast with its variety, although there were some minor misses with food quality—specifically the orange juice situation. Nonetheless, the overall breakfast experience was satisfactory, particularly with the selection available.
Facilities
8.0
The hotel offered valuable amenities like room service and laundry facilities, which were handy during my stay. The atmosphere was welcoming, and I felt well taken care of.
Emerson
United Kingdom,
November
2024
6.6/10
During my stay at Arcade Hotel Istanbul, I found the location to be perfect, just two minutes from the Osmanbey metro station, which made exploring the city a breeze. The staff were extremely friendly and helpful, adding a warm touch to my experience. However, I did notice some issues with cleaning standards, especially in the bathroom, which I expected to be better for a hotel of this caliber.
Rooms
8.0
My room was spacious and comfortable, with a unique ambiance that added to my stay. The bed was particularly cozy, ensuring a good night's sleep.
Service
9.0
The staff, especially Nejdet and Okan, were incredibly helpful, always ready to assist with a smile. Their customer focus truly made a positive impact on my visit.
Location
10.0
I loved the hotel's location in the heart of Nisantasi, close to great shops and restaurants, making it easy to enjoy the local scene.
Dining
7.0
I appreciated the variety in the restaurant's menu, although there were moments when the breakfast offerings felt somewhat lacking compared to European standards.
Facilities
7.0
The hotel provided excellent amenities, including room service and housekeeping, though I felt the cleaning could be improved for higher quality standards.
Amelia
United Kingdom,
November
2024
5.4/10
My stay at Arcade Hotel Istanbul was generally positive, especially regarding the cleanliness and location. yet, the breakfast experience left much to be desired. The staff were friendly and accommodating, which enhanced my overall experience. I would say the hotel offers a good base for exploring Istanbul, particularly with its proximity to the metro and shopping areas, although there's room for improvement in the dining options.
Rooms
8.0
The room was clean, comfortable, and well-equipped. I appreciated the meticulous housekeeping. However, some aspects of the decor felt slightly dated.
Service
9.0
The staff were exceptionally helpful and friendly. My interactions with the reception team were particularly positive, as they were responsive to my needs.
Location
10.0
I found the hotel's location excellent, right in the midst of the shopping district and just a short walk from the Osman Bey Metro station.
Dining
5.0
Unfortunately, the breakfast was a letdown. the selection was limited, and some food items were of poor quality, such as the hard simit and bland cappuccino.
Facilities
7.0
The hotel offered a variety of amenities, including room service and dry cleaning. However, it would benefit from more dining options to improve the guest experience.
Roger
United Kingdom,
November
2024
6.8/10
I had a wonderful stay at Arcade Hotel Istanbul, largely thanks to its fantastic location, just two minutes from the metro and surrounded by many shops and restaurants. The staff were incredibly friendly and attentive, making my experience even better. However, I did notice some cleanliness issues in my room, which I feel could be improved. Overall, I would definitely come back! 🌟
Rooms
6.0
My room was spacious and comfortable, with a unique atmosphere that I really enjoyed. However, the cleaning was not up to the standards I expected, as I found dust in various areas.
Service
10.0
The service from the staff was excellent, especially when the manager lent us a metro card and organized a cab for our airport transfer. They really focused on making our stay enjoyable.
Location
10.0
The hotel's location is perfect, right in the historic center of Istanbul and close to many attractions. It made it so easy for me to explore the city!
Dining
8.0
The breakfast offered a good variety of fresh options, which I appreciated. However, I think there could be some improvement in terms of quality to meet European standards.
Facilities
7.0
The hotel provided several helpful amenities like room service and transport assistance, which added to the convenience during my stay. However, I think they could do better in housekeeping.
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